1. Introduction
Welcome to Feater (“we,” “our,” or “us”). We are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our AI-powered assistant for Ableton Live.
This policy complies with the General Data Protection Regulation (GDPR) and other applicable privacy laws.
2. Information We Collect
2.1 Information You Provide
- Account information (email address, username)
- Profile information you choose to provide
- Payment information (processed securely through Paddle)
- Communications with our support team
2.2 Information We Collect Automatically
- Usage data and analytics
- Device information and IP address
- Cookies and similar tracking technologies
- Log files and error reports
2.3 Ableton Live Integration Data
- Project metadata (not your actual music files)
- Plugin usage patterns
- AI interaction history
3. How We Use Your Information
We use your information for the following purposes:
- Service Provision: To provide and improve our AI assistant services
- Account Management: To create and manage your account
- Communication: To send important updates and respond to inquiries
- Analytics: To understand usage patterns and improve our service
- Legal Compliance: To comply with applicable laws and regulations
4. Legal Basis for Processing (GDPR)
- Contract Performance: Processing necessary to provide our services
- Legitimate Interest: Improving our services and analytics
- Consent: Marketing communications (where applicable)
- Legal Obligation: Compliance with applicable laws
5. Data Sharing and Third Parties
We may share your information with:
- Service Providers: Paddle (payments), Supabase (database), Vercel (hosting)
- Analytics: Vercel Analytics for usage insights
- Authentication: Google OAuth for account creation
- Legal Requirements: When required by law or legal process
We never sell your personal data to third parties.
6. Your Rights (GDPR)
You have the following rights regarding your personal data:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate personal data
- Erasure: Request deletion of your personal data
- Portability: Export your data in a machine-readable format
- Restriction: Limit processing of your personal data
- Objection: Object to processing based on legitimate interest
- Withdraw Consent: Withdraw consent for marketing communications
To exercise these rights, please contact us at support@feater.ai or use the account deletion feature in your dashboard.
7. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy:
- Account data: Until account deletion
- Usage analytics: 2 years
- Payment records: As required by law (typically 7 years)
- Support communications: 3 years
8. Data Security
We implement appropriate technical and organizational measures to protect your personal data:
- Encryption in transit and at rest
- Regular security assessments
- Access controls and authentication
- Regular backups and disaster recovery
9. International Transfers
Your data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure appropriate safeguards are in place for such transfers.
10. Cookies and Tracking
We use cookies and similar technologies for:
- Essential site functionality
- Analytics and performance monitoring
- User authentication
You can manage cookie preferences through your browser settings.
11. Children’s Privacy
Our service is not intended for children under 16 years of age. We do not knowingly collect personal data from children under 16.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes via email or through our service.
13. Contact Us
If you have questions about this Privacy Policy or want to exercise your rights, please contact us:
For GDPR-related inquiries, you may also contact your local data protection authority.